The Power of Moments

In my post “Building Cultures Through Powerful Moments,” I reflected on Gallup’s research on the power of institutional and interpersonal moments. And we discussed the importance of connection as a leadership skill. Here, I’d like to delve into one type of moment that can occur either at the institutional or interpersonal level: peak moments. In ...
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Building Cultures Through Powerful Moments

A Review of Gallup’s Series on Institutional and Interpersonal Moments Building an engaging organizational culture and employee experience can often seem like an abstract goal. In their recent two-part series, Gallup’s Jake Herway details two types of employee experiences that make or break an organization’s ability to engage employees: institutional moments and interpersonal moments. “Institutional ...
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