Personality and Conflict at Work

In a December 2009 article published by Modern Heathcare, the results of a comprehensive study called the Doctor-Nurse Behavior Survey reveal that longstanding conflict between doctors and nurses still exists.  Specifically, degrading comments, backstabbing behavior and disrespectful treatment in front of patients are just a few of the problem behaviors highlighted by the study. So, ...
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The Importance of Motivation and Natural Personality Drives

Someone recently suggested I read an article titled, Are Entrepreneurs Born or Made by Ian Mount.  Given that I’m in the business of helping executives understand the importance of motivation to their employees’ performance, I found the discussion of whether certain entrepreneurial tendencies are innate and passed down genetically or learned very interesting.  I do think certain personality ...
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Wonderland – Part Deux

Creating a strategic plan requires you to spend some time analyzing where your business falls along both the Vision and Execution continuums. Consider the following if you are debating whether the the benefits of strategic planning are worth the investment. ·         Perhaps you have a vision and/or a documented strategy, but you haven’t realized the results you set out ...
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The Space Between: Addressing the Gap between Current and Future Leadership Competencies

Aside from being the title of a Dave Matthews song I have long enjoyed, the space between, is a figurative concept that intrigues me. Consider the following “spaces between.”   ·         The space between knowing and doing ·         The space between a job and a calling ·         The space between satisfied and happy ·         The space ...
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Sales Leadership by the Dashboard Lights

In order to successfully operate a vehicle, the driver relies on the dashboard to provide a picture of the car’s performance. A car’s dashboard displays critical data such as fuel and oil supply, mileage, temperature, system warnings etc.   These signals allow the driver to react, plan and take appropriate action to ensure a safe, timely arrival. These ...
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Personnel Selection that POPS

The word pop conveys energy and impact.  Nothing brings more energy and impact on your business than the people you choose to hire.   According to a recent article published by the Harvard Business Review, the need for companies to have a recruiting plan, as well as robust employee retention strategies, are more important now than ever before. ...
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Successful Strategic Planning

As one who has helped a variety of organizations navigate the process of strategic planning, I will share three tips for maximizing the benefits of strategic planning. Get the right people around the table for the event.  Any plan you create isn’t worth much if the people who have to execute it don’t understand it or ...
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