Addressing Bad Behavior

When bad behavior occurs, there are really two choices: letting it go or addressing it head on. It’s been my approach to let all but the most egregious examples go – if I could ignore them, they’d go away. As we transition the leadership of ADVISA from me to Heather Haas, we’re beginning to take ...
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Family Business Planning Gone Awry

All too often we at ADVISA see situations where the family business tears both the families and businesses apart. Putting two sets of skills in place early can preclude this sad state of affairs from happening: by creating a strategic plan and utilizing a personnel assessment tool like Predictive Index®. Let me share a recent ...
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Getting From Here to There

Sometimes we don’t know where we’re supposed to go.  Some form of strategic planning approach is always helpful to determine your overall direction.  We can help you with that. Sometimes we know where we want to go, but we just don’t know how to get there.  Developing that kind of tactical implementation can be tricky ...
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Feedback Doesn't Constitute a Plan

I recently met with the leadership team of a medium sized (>$250,000,000) and mature (>25 years old) organization.  There were a number of issues impacting their ability to be successful.  The issues they were evaluating us to help with included: A personnel selection process that left people clearly in the wrong jobs A lack of ...
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Managing Difficult People

Almost everyone who manages or leads at one time or another faces the challenge of managing difficult people.  It’s never fun.  Rather, it’s a frustrating, nerve-wracking, headache inducing, and unpleasant experience.  At home, it leads to lost sleep.  At work, it leads to even more lost time.  But sometimes, encouraging performance from the difficult people ...
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Happy and Sad

Peggy Gaylord started her career at ADVISA in January of 1995.  For all intents and purposes it will end at our annual meeting – sixteen full years, dozens of Predictive Index Management Workshops™ and even more satisfied clients after it began.  My recent CEO Newsletter was a tribute to Peg and it only makes sense ...
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Feedback is a Gift

We had our annual all employee meeting last Friday.  As happens in most organizations, we talk about what has happened and what we hope will happen.  We talk about good things and bad things.  As leadership, we get our share of both positive and negative feedback as we discuss our balanced scorecard metrics.   Toward ...
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