Know Me or No Me

“Know Me, or NO Me.”  I originally read that line in a publication from the Education Resources Information Center.  Relationships are a one-to-one contact sport.  They cannot be accomplished in broadcast messaging, mass-marketing, or by osmosis.  Whether building relationships inside your organization or with external people (customers, vendors, etc.) you can only develop them with direct ...
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New Puzzle? New Piece Placement!

As 2009 ends we can only begin to assess how the recession of 2008-2009 will reshape our opportunities for the future. Some trends already underway certainly will be accelerated – such as redefining basic energy and transportation infrastructure along “greener” lines – while other trends have been reversed – e.g. the deregulation of financial instruments.  Key questions remain, ...
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Did Hippocrates get it right?

Around 400 BC the ancient Greek Hippocrates was the first person, that I am aware of, that identified four unique personality characteristics in individuals.  Obviously this is not a new concept but yet so many people who need this information still lack a usable knowledge of the science. Hippocrates’ terms to define these traits were: ...
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Doing more with less

A managers ability to tap into discretionary effort might very well be a key differentiating skill in the next three to five years.  Employee motivation techniques and the ability to increase employee productivity will be critical to the success of supervisors and managers in the coming years. Discretionary effort is called that because that is exactly ...
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You did not hear what I said

Communication:  A process by which information is exchanged between individuals through a common system symbols, signs, or behavior. – Merriam-Webster In my position I help clients work through communication issues on what seems to be a daily basis.  It might be the most frequent issue I help clients get their arms around.  It is usually ...
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Impatience Rules!

During a panel discussion on internet marketing held by the Columbus AMA, a panelist discussing web design mentioned that an emerging trend is to “google-ize” the home page for a website. What they meant was that rather than displaying information in a structured format with links to various sections a search box is presented into which ...
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