Credit Union Gets More than the Usual Strategic Planning

NothinGerber Federal Credit Uniong makes us more proud than pleasing our customers. Here’s a recent example from Gerber Federal Credit Union, of Fremont, MI.

After comparing several different options, the Gerber FCU Board of Directors chose ADVISA to lead their most recent strategic planning session. This was their third session during the past 10 years. While they knew that the time commitment and brainwork they devoted to defining dreams, analyzing threats and setting goals were important investments, they were surprised by the ongoing guidance for day-to-day activities the plan provides.

“I have been involved in probably 10-12 strategic planning sessions throughout my 35 years in business,” said Greg Zerlaut, Chairman of the Gerber Federal Credit Union Board of Directors. “This is the first time a strategic planning document has become a focal point that drives operations.”

“The marvelous tool is the Scorecard,” Greg said. “We have five major goals that are broken down into interim progress milestones. This has become the guts and core of our board discussions each month. It has evolved as a living document, as we have edited it several times for emerging issues.”

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How well does is your strategic plan drive implementation and achievement of goals?  You can learn more about our specialized approach to organizational planning on this webpage, or reach out to us here.

 

 

Global Product Development IS Rocket Science

Combining cutting-edge technology with emerging market trends in high-volume businesses with global reach requires a product development process that rivals the complexity of advanced aerospace.

Key requirements for success in this challenge were described by Kevin Lambrych, Global Wind Energy Program Manager for Ashland, Inc. Speaking at the February program for the Columbus AMA’s International SIG Kevin described processes combining:

  • Focus on “Green” market trends
  • Internal organizational structures and roles
  • Market sensitivities involving customers and regulatory trends
  • Geographic insights to gain market advantage
  • Technology cooperation among businesses that also compete with each other
  • Standard marketing procedures involving positioning and communication
  • Supply chain initiatives to minimize costs

For Ashland’s markets described by Lambrych, advantage is partially gained by replacing petrochemical components of plastics with bio-based materials derived from renewable resources such as soybeans or corn. The science of such innovation is beyond me although Lambrych included some chemistry diagrams in his presentation – something he feels a need to do given his polymer engineering background.

Kevin’s challenge is defining and developing the market for such materials in the wind turbine business. While Ashland’s solution can cut costs with lower material costs and shorter production cycle times he still has to overcome strong risk aversion in an industry where a turbine blade needs to:

  • Last for 20 years
  • Avoid extreme costs of failure (imagine fractured blades flying at high speeds across the landscape)
  • Avoid unforeseen installation failures

This last point was highlighted by a common problem with existing blades involving lightning strikes and explosive incidents involving water vapor that ruin blade tips.

Ashland attacks these challenges using a Design for Six Sigma process that provides the necessary level of control for such market driven challenges with extremely high product requirements that must still respond to the ever-present need for rapid, efficient and robust business results.

ADVISA can provide value in this type of challenge through application of team building skills based on personality assessments. Understanding the risk orientation and communication preferences of your team members can facilitate progress on complex challenges. Achieving organizational alignment with new product plans solidly embedded in a strategic planning framework is a specialty of our strategic planning process.