Two New Faces Join Our Team

We are pleased to introduce two additions to the ADVISA team:  Fiona Nelson and Brian Millis.

Fiona Nelson

Fiona is ADVISA’s Recruitment Process Outsourcing (RPO) Manager.  In this role, she will manage our RPO team as they execute full life-cycle hiring service, including strategizing searches, marketing positions, and comprehensively screening candidates.

Fiona brings 15 years of hiring and recruiting experience both in agency and corporate environments in New Zealand and the United Kingdom.   She is also a co-founder at Emerging Threats Pro, a network security start-up in Lafayette, Ind.

Brian Millis is ADVISA’s Client Service Manager, a newly-created position.  He will collaborate with our existing team members to provide clients with exceptional training, service and support as they apply and integrate our toolkit of assessments and expertise to achieve business excellence.

Brian is a DePauw University graduate who most recently was director of sales at Compendium Software, LLC.

We hope you will join us in welcoming Fiona and Brian.  We think you will enjoy working with them and will benefit from the high level of value that they each bring to our team.

What kind of experience are your candidates having?

Three cheers for the article “Pointing the Way to the Candidate Experience“!

As mentioned in the article, with unemployment still above 9%, this is an easy time to dismiss the candidate experience as unimportant. After all, with so many candidates out there, anyone you engage with at all ought to consider themselves lucky and candidates should recognize that they’re just one of a gazillion resumes you’ve received, right?

Going back to last summer, I wrote a blog called “Time is Still Ticking“, in which I talk about one aspect of the candidate experience: the time that elapses between contacts from the potential employer how that impact on candidates. We’ve continued to see top candidates disappear when employers drag out the process and, in particular, don’t stay in contact with the candidate. It is quite unfortunate to see a a potentially great hire fall apart because basic communication resulted in a negative candidate experience.

In “Pointing the Way to the Candidate Experience“, the author highlights what candidates are seeking. “A survey by Shaker Consulting Group confirms just how little window shopping job seekers expect. Job descriptions, a place to apply, contact information. Once they actually apply, what they really want is an acknowledgment, a timeline, and to know where they stand, or at least when the job was filled.”

The good news is that candidates aren’t really looking for that much. And there’s more good news…if your company isn’t provided great candidate experiences, the fixes are likely not that complicated or expensive. At ADVISA, we can help you examine your candidate experience and other barriers you may be having to doing great hiring. Here’s a sampling of how we’ve helped other clients with their hiring process, and simultaneously improved the client experience:

  • Revising job description formats so that the job description is clear, accurate and meaningful.
  • Writing authentic, but compelling job postings that capture the attention of the right kind of candidates.
  • Using Predictive Index® to benchmark the difficult-to-define behaviors that are critical for a position and then carrying forward that critical information into job descriptions and job postings.
  • Taking on searches through our RPO (Recruitment Process Outsourcing) service where our staff ensures that all candidates receive the level of communication they are seeking.

We’d be happy to take a look at your hiring processes from the perspective of a candidate and to partner with you to enhance your hiring – contact me and we’ll get started!

A case for candor about money in your job postings

This month while I’ve been working with several clients on strategies for employee recruiting and attracting the right candidates, the question of whether or not to include in a job posting the compensation structure or range keeps coming up.  This is certainly a hot topic and one that elicits strong opinions as to what falls within best hiring practices.  From my seat, however, I am a strong advocate for being candid in the job postings about the pay range.

Admittedly, there is distinct taboo in our culture for talking about money. It’s not considered socially acceptable to talk about our compensation over dinner with friends.  Nor is it generally considered acceptable to talk about our compensation with our colleagues.  Regardless of our perspectives on these taboos, the fact is that it is these attitudes that make us gasp at the idea of blatantly saying in a job posting, “Here’s what we’ll pay for this position.”  What if the former employee sees that figure and it’s vastly different than what they earned?  What will others in the company say if they know this information?  Does this information help your competitor?  Eek!  Too many companies hear these questions and quickly mandate that postings not include wage information.  I think this is an over simplified reaction and one that harms the company in the long run.  Here are five reasons distinct advantages to posting the range:

  1. Save time – The company doesn’t need to waste time with candidates who aren’t a good fit.  The salary information is the best bottom-line self-selection mechanism for potential candidates.  Let candidates weed themselves out if the pay just won’t work for them.
  2. Save time (part 2) - The compensation is the clearest indicator of the level of the position.  Again, let self-selection take place and let many over and under-qualified candidates pass by.
  3. Transparency – Withholding any compensation information for late in the candidate screening process conveys to candidates a feeling that the company is playing games.  This can deter candidates and/or make your new hire get started with a less-than-positive feeling about the company.
  4. Avoid mishires – Withholding the information also may result in someone taking the position because they’ve gotten so far into the process even though the writing is on the wall that it won’t work for them financially.  The outcome?  Say hello to early turnover!
  5. Appeal to cautious applicants – The cautious applicant (who may be the perfect person for your accounting, QA, purchasing, etc. position) may skip your posting and focus on those where there’s less risk in applying because the dollar figure is out on the table. You need these candidates.

Repeatedly, one of the reasons I’ve heard that a company won’t post the compensation range is because they’re not comfortable with it.  Sometimes they’re unsure how competitive they are in the market.  A simple salary survey (we can help with that!) will provide that information.  Other times they know that they aren’t competitive and they’re nervous about turning off candidates.  But I have to ask, is a strong candidate going to be more disenchanted seeing the low pay in the posting or when several steps into the screening process?  If your business model depends on highly competitively priced product/services and as part of that you have low wages, I encourage you to own that, make your case as a strong employer in other ways, and embrace the advantages listed above that will come when you are candid about pay.

There is both an art and a science to recruiting employees - at ADVISA, we enjoy looking at all angles and helping our clients be savvy about their efforts.  I’d love to hear your thoughts on this subject and welcome the opportunity to help advance your hiring.  Let’s talk!

Recruiting – The Art of Creating the Right Relationships

Studies indicate there are four of these levels of fit between the employee and the job, the workgroup, the candidate’s vocation and the organization described below.

The concept of “employee fit” is truly a multi-level phenomenon, and will be maximized in instances in which a person’s personality matches both the objective characteristics of the organization and integrates well with the personalities of those that he or she interacts with most frequently. Keep both of these levels in mind when assessing candidates.

Only the best hiring practices coupled with a well-planned and executed on-boarding process will deliver the desired results.