Three cheers for the article “Pointing the Way to the Candidate Experience“!
As mentioned in the article, with unemployment still above 9%, this is an easy time to dismiss the candidate experience as unimportant. After all, with so many candidates out there, anyone you engage with at all ought to consider themselves lucky and candidates should recognize that they’re just one of a gazillion resumes you’ve received, right?
Going back to last summer, I wrote a blog called “Time is Still Ticking“, in which I talk about one aspect of the candidate experience: the time that elapses between contacts from the potential employer how that impact on candidates. We’ve continued to see top candidates disappear when employers drag out the process and, in particular, don’t stay in contact with the candidate. It is quite unfortunate to see a a potentially great hire fall apart because basic communication resulted in a negative candidate experience.
In “Pointing the Way to the Candidate Experience“, the author highlights what candidates are seeking. “A survey by Shaker Consulting Group confirms just how little window shopping job seekers expect. Job descriptions, a place to apply, contact information. Once they actually apply, what they really want is an acknowledgment, a timeline, and to know where they stand, or at least when the job was filled.”
The good news is that candidates aren’t really looking for that much. And there’s more good news…if your company isn’t provided great candidate experiences, the fixes are likely not that complicated or expensive. At ADVISA, we can help you examine your candidate experience and other barriers you may be having to doing great hiring. Here’s a sampling of how we’ve helped other clients with their hiring process, and simultaneously improved the client experience:
- Revising job description formats so that the job description is clear, accurate and meaningful.
- Writing authentic, but compelling job postings that capture the attention of the right kind of candidates.
- Using Predictive Index® to benchmark the difficult-to-define behaviors that are critical for a position and then carrying forward that critical information into job descriptions and job postings.
- Taking on searches through our RPO (Recruitment Process Outsourcing) service where our staff ensures that all candidates receive the level of communication they are seeking.
We’d be happy to take a look at your hiring processes from the perspective of a candidate and to partner with you to enhance your hiring – contact me and we’ll get started!